FAQs

Our exchange policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you an exchange. Since our products are made to order, we do not offer refunds. If you order has not gone into production yet, we can however offer you a full refund.

To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We only replace items if they are defective or damaged within 30 days. You must send your unused hat/garment back for us to replace for re-application to the same hat/garment unless the actual hat/garment is damaged. At that point we will use a new hat/garment.

To complete your exchange, we require photos of the defective or damaged hat/garment.

If you have other questions, please just send it to admin@lemmonslidz.com.com.

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Contact us at admin@lemmonslidz.com with any questions related to returns.

Hat Care & Cleaning

We do not recommend letting our leather patch hats soak. Soap, water, alcohol, and harsh chemical cleansers can weaken the glue bond between the patch and hat.
When leather gets wet, the oils in the leather bind to the water molecules. As the water dries and evaporates, it draws out the oils with it. The leather's loss of natural oils causes it to lose its supple quality and turn brittle. Keep in mind that genuine leather patches will absorb water, oil, and detergent differently. Over time, they will patina and take on a more weathered look. Avoid getting detergent on or scrubbing your leather patches. Color debossing may be susceptible to peeling off if there is too much abrasion, wetness or heat.
Baking soda and vinegar is ideal for people with sensitive skin. This spot-cleaning method may require you to also hand wash your hat if you want to clean the entire cap.

Make a paste using four tablespoons of baking soda and ¼ cup of water and apply it to the stain using a soft-bristled toothbrush, rubbing in small circular motions.

Allow the hat to sit for up to an hour. Spray with distilled white vinegar and give the stain another short scrub.

Rinse clean in cold water. Pat dry with a towel and allow the hat to air dry completely.

You shouldn’t wait too long between washes for your hats. The sweat and oil stains can cause the color to fade permanently. Depending on how often you wear your cap and how sweaty you get, wash your cap once a week to avoid heavy staining. Hats are generally priced and created to be a replaceable item. So if your hat does get too nasty or stained, we really just encourage you to grab a new one from our shop

Exchanges & Shipping Returns